Privacy Policy
Last Modified: October 26, 2024
FlierShip ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Platform includes:
- Personal Data: Personally identifiable information, such as your name, email address, phone number, and demographic information (like your location), that you voluntarily give to us when you register with the Platform or when you choose to participate in various activities related to the Platform, such as online chat and message boards.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a purchase. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., PayPal), and you are encouraged to review their privacy policy.
- Data from Social Networks: User information from social networking sites, such as Google, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
- Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services.
- Usage Data: Information our servers automatically collect when you access the Platform, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Platform.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Platform to:
- Create and manage your account.
- Facilitate user-to-user communications.
- Process your transactions and deliveries.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Platform.
- Generate a personal profile about you to make future visits to the Platform more personalized.
- Monitor and analyze usage and trends to improve your experience with the Platform.
- Notify you of updates to the Platform.
- Request feedback and contact you about your use of the Platform.
- Resolve disputes and troubleshoot problems.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
- Interactions with Other Users: If you interact with other users of the Platform, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, and liking posts.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and/or comply with legal requirements.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Modified" date.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: benjamin@fliership.com.