Trust & Safety

To build a trusted community, all users who wish to transport items (Fliers and Freight Forwarders) must undergo a verification process. This includes submitting a valid government-issued ID and a clear profile photo. Our team reviews each submission to ensure authenticity. Look for the 'Verified' badge on user profiles.

We expect all users to interact with respect, honesty, and professionalism. Our guidelines prohibit harassment, discrimination, and fraudulent activity. Violations can result in account suspension or termination. We are committed to fostering a positive and inclusive environment for everyone.

After each completed transaction, users can rate and review each other. This two-way system helps build a reputation based on real experiences. We encourage honest and constructive feedback to help everyone make informed decisions.

The safety of our community is paramount. We strictly prohibit the shipping of illegal, hazardous, or dangerous goods. This includes, but is not limited to, firearms, explosives, narcotics, and counterfeit items. Users are responsible for complying with all local and international laws.

While we provide tools to foster trust, we encourage users to perform their own due diligence. Review user profiles, ratings, and past reviews before entering into an agreement. Communicate clearly about the item, pickup, and delivery details.

If you encounter a suspicious user, an inappropriate listing, or any issue that violates our policies, please report it immediately. Our support team is available to investigate and take appropriate action. You can contact us through the 'Contact Us' page.