1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

• Account Information: Name, email address, phone number, password, profile details.
• Identity Verification: Government-issued ID, travel details, or other documents where required.
• Transaction Data: Payment information, delivery requests, purchase orders, and related details.
• Communications: Messages, feedback, and customer support inquiries.

1.2 Information We Collect Automatically

• Device Information: IP address, browser type, operating system, mobile device identifiers.
• Usage Data: Pages viewed, features used, login activity, and interaction with the Platform.
• Location Data: Approximate or precise location when using delivery, traveler, or shopping features.

1.3 Information from Third Parties

• Payment processors, identity verification services, or logistics partners may share relevant information with us.

2. How We Use Your Information

We use personal information for purposes including:

• To create and manage user accounts.
• To connect Fliers, Shippers, Shoppers, and Sea Freight Forwarders.
• To process payments and facilitate transactions.
• To verify identities and prevent fraud.
• To improve, personalize, and optimize our Platform.
• To send important updates, confirmations, and notifications.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We may share your information with:

• Other Users: To complete transactions (e.g., showing shipment details to fliers).
• Service Providers: Third parties that provide payment processing, identity checks, hosting, and logistics support.
• Legal Authorities: When required by law, regulation, or legal request.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

We do not sell your personal information.

4. Data Retention

• We retain personal data only as long as necessary to provide services, comply with laws, or resolve disputes.
• Account data is deleted or anonymized upon request, except where retention is required by law.

5. Security

• We implement industry-standard safeguards (encryption, access controls, secure storage).
• However, no system is completely secure. You use FlierShip at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the information we hold about you.
• Update or correct inaccurate information.
• Request deletion of your data.
• Restrict or object to certain data processing.
• Portability of your data to another service.

To exercise these rights, contact us at support@fliership.com.

7. Children’s Privacy

FlierShip is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has provided personal data, we will delete it.

8. International Users

Your data may be stored and processed outside your country of residence. By using FlierShip, you consent to such transfers, which may be subject to different data protection laws.

9. Cookies & Tracking Technologies

• We use cookies and similar technologies to improve user experience, analyze traffic, and remember preferences.
• You can manage cookie preferences through your browser settings.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified through the Platform or email. Continued use of FlierShip constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

• Email: support@fliership.com
• Address: 2221 S Clark street, Arlington, Virginia. 22202